FAQs

Find answers to common questions about credit reports and scores,
the credit bureaus, credit repair, and The Credit Brains.

How does credit scoring work? 

Credit scoring provides banks, lenders, and landlords with an easy way to judge an applicant’s ability to manage debt. In some cases, employers may also use credit scoring to judge how ‘financially responsible’ an applicant is. The most commonly used credit score is the FICO® Score – a number between 300 and 850 (higher being better). The score is generated by an algorithm, and is based on 5 main factors. The biggest single factor is your credit history.

What are the effects of a poor credit score? 

Generally speaking, applicants with weak credit scores are more likely to be rejected for credit. If they are approved, they may be forced to accept higher rates of interest and stricter terms than applicants with stronger scores.

Does a strong credit score automatically guarantee approvals and great interest rates/terms?

No. Most lenders place a lot of weight on credit scoring when they’re deciding whether to approve applicants (and what rates/terms to offer). But if you’ve ever filled out a credit application, you probably already know that other factors are considered too. Besides your credit score, lenders might consider your income, type of employment, how much debt you have relative to your income, and more.

Credit score vs credit report – what’s the difference?

While your credit score is just an indicative number, your credit report is a detailed record of the credit and credit entitlements you’ve had throughout the last 7-10 years. In simple terms, it shows how much you’ve borrowed, how much you could have borrowed (in terms of your credit card limits), and who you’ve borrowed from. Your credit report also includes details of credit applications, public records, identity details (such as previous names and addresses), and more.

How can I improve my credit score?

Generally speaking, people who’ve taken on manageable amounts of debt, had accounts for a long period, and made their repayments on time, tend to have higher credit scores. Meanwhile, it’s usually best not to use all the credit available on your credit cards, and not to apply for too much credit at once. If you request a free credit audit*, the report we create will include more detail on how to improve your credit score.

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Which events are most damaging to credit scores?

Some of the most damaging events include foreclosures and bankruptcy – although people who file for bankruptcy have often already built up a significant amount of poorly managed debt, which in itself may have seriously harmed their credit score. Identity theft can also result in serious damage to a victim’s score, since scammers usually take out large amounts of debt in a short period, with no intention of making repayments.

Is there a ‘magic number’, over which I’ll automatically be approved for credit?

No. Loans, mortgages etc. may require a minimum credit score for approvals, but there’s no single number that applies to every type of credit. Requirements can vary widely between different products, loan amounts, and lenders – and at different points in time. It’s also worth keeping in mind that lenders judge applicants on other factors, beyond their credit scores/reports. Different lenders may take different things into account, but some common examples include income, type of employment, and debt-to-income ratio.

When are credit reports checked?

More often than you might think! As well as being a standard part of loan, credit, and mortgage applications, credit checks are sometimes used by employers and landlords. For these reasons, your credit report can have a major role in influencing your future.

How can I check my own credit score?

There are various ways to check your credit score, including going direct to the credit bureaus one by one. But when you’re undergoing an intensive credit repair process, it’s important to have access to reports and scores from all 3 of the main bureaus – Experian, Equifax, and TransUnion. It’s also important to be able to update these reports and scores regularly. For this reason, we’ll ask you to sign up to a credit monitoring service when you request your initial credit audit. We’ll then retrieve your credit reports and scores in order to perform the audit and create your negative account summary. If you choose to use our service, we’ll continue to retrieve your credit reports/scores after each round of disputes. This will allow us to track our progress as we work.

You can learn more about Our Process here  >

What are the credit bureaus?

The credit bureaus are companies with a legal right to collect and store information about how consumers manage their debts. In certain cases, the credit bureaus can share this information with lenders, landlords, and employers, to help them decide whether to approve applicants.

How many credit bureaus are there?

There are many credit bureaus, and some only serve niche industries, but we’re concerned with the ‘big 3’ – Equifax, Experian, and TransUnion.

Is FICO® a credit bureau?

No, FICO® is a separate company that produces credit scores based on the information within credit reports. Many lenders use the FICO® Score as a fast and easy guide to an applicant’s ability to repay loans (or other types of credit).

Why do the credit bureaus make so many errors?

The credit bureaus rely heavily on information provided by many third-parties, such as banks, credit card companies, mortgage providers, and public record keepers. In some cases, this information may be inaccurate or unverifiable.

How does credit repair work? Effective credit repair involves using powers set out in the Fair Credit Reporting Act to challenge questionable entries in your credit reports. After a challenge is made, the responsibility is on the bureaus to verify that the disputed entries are accurate and fair. They must complete this verification within a set timeframe; if they fail, the disputed entries must be removed. Is credit repair ALWAYS successful? Not every negative entry can be removed, but you can maximize your chances of success by working with specialists with a firm grasp of the Fair Credit Reporting Act. At The Credit Brains, we perform a free credit audit* and prepare a Negative Account Summary at the start of the process. This allows us to ensure that we’re confident of success before we accept each new client. How long does it take to repair bad credit? The timeframe varies according to the number, type, and severity of the issues to be challenged. At The Credit Brains, we typical- ly perform up to 4 rounds of disputes, and each round typically takes around 40 days. All told, we aim to conclude our disputes within 6 months, but many clients see significant results much sooner. We provide reg- ular updates after each round of disputes, making it easy to track our progress as it happens. How much does credit repair cost? We don’t believe in forcing clients to accept one-size-fits-all fees. Instead, we provide bespoke quotes based on the volume of entries to be challenged, as well as the amounts of money involved. We invite you to request a free credit audit* to get a quote tailored to your unique circumstances. If the quote is acceptable to you – and you like our comprehensive approach – then we’ll be delighted to welcome you onboard as a client; if not, then you’re under no obligation to use our service. Request a free credit audit   >

How do you work?

Our process leverages the legal protections laid out in the Fair Credit Reporting Act. This complex legislation empowers us to work on your behalf to challenge Equifax, Experian, and TransUnion to either verify or delete questionable entries in your credit

You can learn more about Our Process here.

What kind of results have you delivered for past clients?

We’ve compiled a large sample of client success reports to help you better understand the results we’ve delivered in the past:

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What are your fees?

We offer both Pay-Per-Delete and Fixed-Rate Memberships.

We don’t believe in forcing clients to accept one-size-fits-all fees. Instead, we provide Bespoke Membership Rates based on the volume of entries that require challenge.

We invite you to request a free credit audit* to get a quote tailored to your unique circumstances. If the terms are acceptable to you and you like Our Process, we’ll be delighted to welcome you onboard as a client; if not, you’re under no obligation to use our service.

Will you bill me monthly?

We offer 6 Months, Same As Cash for some cases.  

We firmly believe that simple, Pay-Per-Delete fees are fairer than monthly billing, which are designed to prolong the credit repair process; here’s why:

Monthly fees can make a service look deceptively cheap – but the costs can soon spiral.

Some disreputable credit repair companies bill clients monthly – then focus on keeping them ‘on the hook’ for as long as possible.

In the past, we’ve helped many clients who’ve paid other credit repair companies for over two years – for results that were marginal, at best.

How can I check your progress?

Keeping our clients up to speed is a priority for us. So we’ve integrated State-of-the-Art Client Portals and professional email and SMS communications, all designed to keep you informed.

After submitting your Credit Audit Consultation Details, we’ll email your client portal credentials.

How do I know I can trust you?

Unlike most credit repair companies, you can find The Credit Brains service agreement posted on our website. We invite you to review it thoroughly.

Your privacy is also vital to us. Therefore, we’ll submit our Privacy Agreement for signature during your first Client Portal Login.

After we agree to the specific terms of a membership plan, those terms will be inserted into our Service Agreement and presented for signature via your Client Portal.

We can’t promise that every dispute will be successful, but we do know how to use the legal protections within the Fair Credit Reporting Act in your favor – and we have an excellent track record

Lastly, we’ve compiled a large sample of client deletion reports to help you better understand the results we’ve delivered for our clients:

View now

How does your guarantee work?

  • Pay-Per-Delete Membership

    • $499 Enrollment – Applied to Deletions
    • As low as $75 Account Deletions
    • As low as $25 Inquiry Deletions
    • Pay-Per-Delete Rates are based on Number of Accounts – Account Types
    • Guaranteed 1st Round Deletions or 100% Enrollment Refund

    Fixed-Rate Membership

    • 80% Minimum Deletions
    • Fixed-Rate Membership Guarantee – Four rounds of Attorney-Drafted challenges, backed by our minimum 70% deletions or upgraded to positive status.
    • In most cases, we achieve 90%+ Deletions or Upgraded to Positive status.
    • Installment Options Available 

Still, Have a Question?

Please feel free to contact our dedicated experts for further help and support.